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Shipping & Delivery


Delivery Time and Pickup Service
Customers may opt for delivery or self-collection at any of our 2 branches in Singapore.
Orders in stock at our SG warehouse will be shipped between 2-3 working days from our warehouse. Do allow a few days for the orders to reach you.



Viskou (Headquarter):
50 Bukit Batok Street 23, #08-21 Midview Building, Singapore 659578
Operating Hours: 9am - 6pm (Mon-Fri, excluding Public Holidays)



Viskou (Ubi Branch):
Block 3021 Ubi Ave 2 #02-149 Singapore 408897

Operating Hours: 9am - 6pm (Mon-Fri, excluding Public Holidays)


FREE Shipping on Orders over S$200 (Excl. GST)
Orders over S$200 can enjoy our free shipping service. For the order that below S$200, a delivery fee of S$10 will be charged.
Free delivery is not available outside of Singapore. There will be delivery charge for orders shipping out of Singapore.


FAQs

Q. How much will I be charged for shipping?

A. The fixed shipping fee is $10. Do contact us for more information if you're planning to order in bulk.


Q. How can I know if my order has been shipped?

A. You can check the order status by logging into your account.


Q. What happens if my parcel is damaged upon arrival?

A. Do contact us and provide us a picture or a video of the damaged parcel and we will assist you from there.